Make Data-Driven Design Decisions with AI UX Research
Conduct usability research, collect app feedback, and evaluate content effectiveness with AI surveys that probe deeper than traditional UX testing methods.
Key Benefits
Find Usability Issues Faster
AI identifies specific usability problems from user descriptions, categorizing by severity and frequency.
Improve Mobile Experiences
Evaluate mobile UX separately to identify responsive design issues and mobile-specific problems.
Optimize Content
Measure content clarity, findability, and usefulness to guide documentation and help center improvements.
Support A/B Testing
Pair qualitative user feedback with quantitative A/B test results to understand the why behind test outcomes.
Related Survey Types
Website UX Feedback
Collect usability and user experience feedback for website improvements.
App Experience & Review
Gather mobile app satisfaction, feature usage, and performance feedback.
Content & Documentation Feedback
Evaluate content clarity, usefulness, and completeness.
Product Feedback
Collect actionable feedback on your product features, usability, and user experience.
Featured Templates
Quick Website Feedback
A 5-question survey to quickly capture website visitor feedback on task completion, navigation, content usefulness, speed perception, and frustration points.
UX Research Deep-Dive
A 7-question AI-enhanced UX research survey that captures detailed feedback on visit purpose, issues encountered, mobile experience, competitive comparison, and feature wishlists through structured questions and AI conversation.
Quick App Feedback
A 5-question survey to quickly capture user feedback on app performance, feature usage, design intuitiveness, bug frequency, and likelihood to recommend.
Content Quality Survey
A 5-question survey to evaluate content quality, including clarity, whether it addressed the reader's question, findability, format preference, and identification of content gaps.
Content Effectiveness Analysis
A 7-question AI-enhanced survey to deeply analyze content effectiveness, covering content type, usefulness, strengths, task completion confidence, support deflection, content gaps, and an AI-guided conversation for content strategy insights.
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Learn moreFrequently Asked Questions
What is UX Research & Usability?
Conduct usability research, collect app feedback, and evaluate content effectiveness with AI surveys that probe deeper than traditional UX testing methods.
What survey types are included?
This solution includes 4 survey types: Website UX Feedback, App Experience & Review, Content & Documentation Feedback, Product Feedback. Each survey type comes with ready-to-use templates that you can customize for your specific needs.
How does AI improve these surveys?
CX Pulse AI conducts real-time follow-up conversations with respondents, adapting questions based on their answers. This uncovers deeper insights that static surveys miss, increases completion rates by 2-3x, and automatically generates actionable recommendations from the collected feedback.
Can I get started for free?
Yes! The Free plan includes up to 3 forms, 500 responses, AI follow-up conversations, and real-time analytics. No credit card required. Upgrade to Pro with pay-as-you-go response packs starting at โน500 for 500 responses.
Ready to get started with UX Research & Usability?
Create your first AI-powered survey in minutes. Free plan includes unlimited survey types and AI follow-up conversations.